U.S. companies lose more than $62 billion annually due to poor customer service. Unwanted noise is the #1 complaint among hotel guests. 33% of Americans say they’ll consider switching companies after just a single instance of poor service, background noise or waiting on hold for a representative that may or may not be available to speak to them. Overall, 73% of the U.S.’s workforce (about 100 million people) are ‘knowledge workers’ who work primarily in open office environments. But at what cost?
Office spaces come in all sizes and can be located nearly anywhere, however, whether it is a personal office space or a large room, what goes on in the office should stay in the office. Not only should the noise created in office spaces be contained, especially for security purposes where credit card information and personal information is orally repeated to confirm phone orders, or pertinent company information is spoken aloud, but outside noises need to be blocked out that could disrupt the daily running of business.
Enter soundproofing. Soundproofing an office is probably not the first thing you thought about in the design, ebb and flow of your office or work space. But how to soundproof an office room could be the difference between getting your work in on time and retaining clients or experiencing the loss of revenue that accompanies poor customer service.
Disruptive noise from outside can seriously hinder the ability of office staff to accomplish needed tasks. Distracting noise can seep through windows, doors, walls, and ceilings, and these commonly include noise generated by neighboring offices, chatter in hallways, outside street traffic and construction work in and around the building. For office spaces plagued by disruptive noise, there are a few solutions available to drown out and eliminated irritating noise.
For employees who are used to working in an open office area, this can be something that feels pretty rare in having a quiet, secluded office space to get work done efficiently, use a private phone booth for office work or simply using the soundproof booth to find some peace and quiet to regain focus. Soundproofing an office can improve worker concentration by 48%.
When you build a phone booth in your office space, you eliminate the probability of interrupting coworkers with your phone calls while they’re doing their own work. You can build a phone booth in your office space to keep conference calls in closed quarters, eliminating 51% of conversational distractions. And within this soundproof office booth, you can lower work errors by up to 10%.
So when you build a phone booth or soundproof your office space, there is so much to gain and nothing to lose:
– cutting out unnecessary noise
– give employees more control, productivity and higher morale
– isolate illness and reduce downtime
– change and adapt office spaces to accommodate all employees
– safe financial bet in terms of work being done