Do You Have Confidence in Your Credit Card Fraud Protection?

Chargeback credit card

Wasted time.
Your intentions were good, but for all of your work and time you actually have nothing to show for your efforts.
You thought the goal was pretty simple. You were looking for 19 team workout shirts. One for every member of your daughter’s college gymnastics team. As a small D3 school their budget was limited so the parents sometimes gave small gifts for the girls on meet weekends or other holidays.
Seeing that one of your favorite retailers was having a $2 tank top weekend, you thought that this would be a perfect opportunity to pick up some inexpensive gifts and have your friend provide some inexpensive screen printing. After running clear across down to two different locations, you were only able to find eight. The idea to look online, however, seemed lucrative. You actually found the remaining numbers and sizes that you needed and using a free shipping code that you had you thought were all set.
You wondered why you did not receive the immediate confirmation email that you were looking for, and then you got an angry call from your husband. He had just received a “card not present” notification from your bank. He reminded you that you had told you that you needed to change the card on any of your online purchases. In his frustration, he cancelled the order and when you returned to the site, the items were no longer available.
Your husband’s frustration compounded your frustration and now you would be wasting more time as you returned the eight tank tops you had bought at the local stores. The “card not present” notification meant that you would need to begin your inexpensive gift search anew.
Secure Payment Solution Help Customers and Clients Avoid Fraud
although it can be frustrating, a card not present notification is actually a way that companies have of protecting their online customers. In the case of an account that has not been used for many months, or sometimes years, this card not present email is a reminder that it is necessary to update the credit card information online. Whether you are getting this fraud detection message for a clothing order online or you receive a phone call saying that your regularly monthly tuition for voice lessons did not go through, both are indicators that secure payment solutions are working as planned.
Payment processing services departments use a variety of methods to protect fraud. If, for instance, you make a $92.26 purchase at a grocery store in Omaha, Nebraska, and four hours later someone makes a $326.00 purchase at a home supply store in Sacrament, California, the secure payment processing system may send you an automatic email asking you to contact the card company. Without a response from the card holder and notification of a second charge in California being declined, the company may call your phone and leave a message if you do not answer.
And while phone calls and emails about credit card charges may seem suspicious, card owners are encouraged to take the proper precautions in finding out about a potential problem. For example, it is also safe to call the phone number on the back of your credit card to make sure that you are talking to the appropriate people. After a series of security questions, you will then be assured that you are indeed talking to the correct agency.
In the case of the sample Omaha purchase followed by questionable purchases in California, for example, the problem could have been stolen card numbers that were being used for test purposes. The fraud detection parameters notified the card company and only one fraudulent charge made its way through before kicking into action.
Statistics indicate that all fraud notification platforms are needed to increase secure payments:

  • Card fraud in America costs more than $8 billion annually.
  • 54% of data breaches in 2014 related to identity theft.
  • 17% of data breaches in 2014 were aimed at financial access.
  • 11% of data breaches in 2014 were aimed at account access.
  • 12% of cases of credit or debit card fraud have a website as the initial point of contact.
  • With a 79% usage rate, PayPal was the most popular service payment service in the year 2012.

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